REFUND POLICY
Thank you for purchasing our four-piece bedding set from our website. To ensure you have a positive shopping experience, we have established the following refund and return policy. Please read the following terms carefully before requesting a return or refund.
- Return Request Period
Customers can submit a return or refund request within 14 days of receiving the goods. Requests submitted after this period may not be processed. - Return Conditions
Returned items must meet the following conditions:
The item is unused, unwashed, and in its original condition.
The item retains its original packaging and all labels.
The item shows no signs of damage caused by the customer or obvious signs of use.
If the item is damaged during shipping, has quality issues, or does not match the order, please contact our customer service team as soon as possible. We will provide you with a return, exchange, or refund solution.
- Refund Processing Time
After we receive and inspect the returned item, if it meets the return conditions, the refund will be processed within 5 business days. The refund will be returned to the original payment method, and the specific arrival time depends on the processing time of the bank or payment institution. - Return Shipping Costs
If the return is due to product quality issues or incorrect shipment, we will cover the return shipping costs.
If the return is due to personal reasons (such as incorrect size, dislike, or wrong purchase), the customer will be responsible for the return shipping costs.
- Return Address
Please contact customer service to confirm your return request before sending the item back. After confirmation, please send the item to the following address:
308 238TH ST CARSON, CA 90745
Please include your order number and contact information in the returned package so we can process your refund or exchange request more quickly.
- Ineligible Return Conditions
Refunds may not be possible in the following situations:
The item has been used or washed.
The item is missing its original packaging or labels.
The return request period has expired.
If you have any questions about our return or refund policy, please contact our customer service team using the contact information provided on the website. We are happy to assist you.
